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Hilton York Hotel, York

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From154US$ /night
Check-in
28Jan2025Select date
Check-out
29Jan2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1 Tower Street, York, United Kingdom, Y01 9WD

Hilton York is located within the historic city walls, adjacent to Clifford's Tower. This 4-star hotel offers a blend of contemporary comfort and local charm, making it an ideal choice for travelers. Guests can relax in the unique Rose Within the Walls gin bar, which specializes in local gin and tonic pairings infused with local botanicals. The hotel is also a convenient base, situated a short distance from popular attractions such as the York Castle Museum and Jorvik Viking Center.

Location

Hilton York is conveniently situated just a 5-minute drive from the city’s train station and less than 15 minutes on foot from the city's main attractions. Guests will find ample opportunities for exploring local bars, restaurants, and cultural landmarks in the immediate vicinity. While onsite parking is available for an additional fee, Clifford's car park, operated by the council, is conveniently located across the street for those traveling by car.

Rooms

Each guestroom at Hilton York features modern decor and offers amenities such as premium bedding and 24-hour room service. Many rooms provide views of historic York, including iconic landmarks like Clifford's Tower. The hotel accommodates families with options for larger family rooms and suites designed for extended stays. Additional comforts include WiFi, laptop-compatible safes, and complimentary coffee and tea-making facilities.

Eat & Drink

The hotel features two onsite dining venues: Tower’s Restaurant and Apple Jacks Sports Bar & Diner. Tower’s Restaurant serves a menu of local and European dishes, including special items such as chilled Vodka Soup and pan-fried duck breast, complemented by an extensive wine list. Guests can also relax in the Tower's Lounge and Bar, which offers light meals and drinks, along with views of the historic surroundings.

Leisure & Business

Guests have access to a 24-hour gym equipped with cardio machines, weights, and stretching areas. Hilton York provides eight flexible meeting spaces, accommodating events of up to 460 guests, including a pillarless suite with natural light. Business amenities include a dedicated business center, wireless internet access in meeting rooms, and concierge services to assist with event planning.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room
Max:
2 persons
14 m² 
Bed options:
2 Single beds
Shower
Heating
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Double Room
Max:
3 persons
14 m² 
Shower
Heating
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King Guest Room
Max:
2 persons
14 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
York700 ft
Airports
Leeds Bradford (LBA) 31.0 mi
Doncaster Sheffield (DSA) 38.5 mi
Train
York Railway station3000 ft
Bus
Bus stop2700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Baggage storage
  • Elevator
  • Electric vehicle charging station

Sports & Fitness

  • Fitness center
  • Cycling

Services

  • Valet parking
  • Room service
  • Laundry
  • Dry cleaning

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Separate tub and shower
  • Free toiletries

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Curtains
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Location

1 Tower Street, York, United Kingdom, Y01 9WD
Map view
street view
1 Tower Street, York, United Kingdom, Y01 9WD
Nearby
York YO1 7HBEngland
York City Walls
600 ft
Museums
Jorvik Viking Centre
900 ft
Tower Street
Clifford's Tower
800 ft
Museums
York Castle Museum
1700 ft
Museums
York's Chocolate Story
1700 ft
12 Clifford St
The York Dungeon
600 ft
Public Building
York Guildhall
1900 ft
Fairfax House Castlegate
Fairfax House
300 ft
Church
Church of St Mary Bishophill Junior
400 ft
York YO1 8BL
St. Crux Parish Hall
1800 ft
Square
Saint Helen's Square
1900 ft
Museums
The York Army Museum
100 ft
Museums
Merchant Adventurers' Hall
1200 ft
Restaurants
Rustique
300 ft
28 Castlegate
Hilton Tower
100 ft
1 Tower Street
Pairings Wine Bar
400 ft
28 Castlegate
31 Castlegate Restaurant
700 ft
31 Castlegate
Castle Tea Room
500 ft
11A Castlegate Coppergate Shopping Centre
Prezzo
600 ft
1-3 Clifford Street
Burgsy's
500 ft
9 Castlegate
Plonkers Wine and Beer Bar
800 ft
5 Cumberland Street
York Cocoa House
600 ft
10 St. Georges House 23 Castlegate

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
clean
friendly staff
noisy
limited dining options
7.2/10
Very good
Rooms
6.4
Location
8.3
Service
8.4
Dining
7.1
Guest reviews
7.2/10
based on 20 reviews
7.9
7.9/10based on 5272 reviews
George
United States of America, April  2024
8.4/10

The hotel provided an upgraded room with an excellent view, though it was a bit cramped but manageable for a short stay. The staff were very attentive and friendly, offering excellent service. The location was superb, within easy walking distance to all attractions. The dining experience had a lot of choice and was well worth the money.

Rooms
7.0
The upgraded room had an excellent view, though a bit cramped for a longer stay.
Service
9.0
The staff were very attentive and accommodating, providing exceptional service.
Location
10.0
The hotel's location was superb, convenient to all attractions and centrally located.
Dining
8.0
The dining experience offered a lot of choice and was well worth the money spent.
Facilities
8.0
The facilities were modern and well-equipped for meetings and gatherings.
Mike
United Kingdom, April  2024
8.2/10

The hotel had a tired feel in the rooms, but the staff went above and beyond to assist me during a hospital stay. The location was excellent, close to major attractions. The dining was surprisingly good with plenty of choices, and the facilities were great.

Rooms
5.0
The room was disappointing with a tired feel and limited amenities. The bed was comfortable, but the pillows were too soft.
Service
10.0
The staff were super helpful and friendly, especially during my hospital stay. They truly cared and provided exceptional service.
Location
9.0
The location was excellent, close to major attractions and within walking distance to the river path for scenic views.
Dining
8.0
The dining experience was surprisingly good with plenty to choose from. It was well-organized and enjoyable.
Facilities
9.0
The facilities were great and offered everything I needed during my stay.
Richard
United Kingdom, February  2024
7.4/10

The hotel is ideally located for a York getaway, close to everything you need, including restaurants and bars. The rooms, although a bit dated in design, offer a wonderful experience overall, despite some noise issues in specific locations. The service was mostly helpful and pleasant, with a few hiccups in professionalism noted in the room service department. The location is top-notch, just across Clifford's Tower and a short walk from the town center, making it perfect for exploring. The dining experience had its ups and downs, with some exceptional offerings but also some letdowns in quality and local sourcing. Overall, the hotel provides a good value option for visitors looking to enjoy York's attractions.

Rooms
7.0
The rooms, although quite dated in design, provided a wonderful stay. However, room 235 was very noisy even with the window shut, located at the top of the stairwell.
Service
7.0
The service received was generally helpful and pleasant, with apologies for previous inconveniences and some friendly interactions. However, there were moments of lack of professionalism noted among the Room Service staff.
Location
9.0
The hotel's location is ideal for a York getaway, conveniently close to restaurants, bars, Clifford's Tower, and the town center. The valet parking and ease of check-in and out added to the convenience.
Dining
6.0
The dining experience provided a mixed bag, with some excellent offerings but also disappointments like cold food and limited use of local ingredients, impacting the overall quality.
Facilities
8.0
The hotel offers the essential facilities for a comfortable stay, although specific details were not provided.
Ryan
United Kingdom, January  2024
6.0/10

The room was very cramped for three people with two double beds and a very small bathroom. It felt claustrophobic and depressing with dirty stained carpet and walls. Unfortunately, our anniversary treat turned into a disappointing experience that even left me with a bruised leg. It's definitely not a place to return to or recommend, especially if you're looking for a peaceful sleep past 7 AM due to noisy cleaning staff and a radiator.

Rooms
5.0
The room was small, dark, and cramped, making it feel claustrophobic. The cleanliness was not up to par, and the layout was inconvenient, leading to a bruised leg.
Service
7.0
The staff was friendly and helpful, but there were issues with incorrect charges on the bill, raising concerns about privacy and billing accuracy.
Location
8.0
The location was excellent, offering a view of Clifford's Tower and easy access to York's attractions. However, noise levels and proximity to the castle museum could be bothersome.
Dining
6.0
The dining experience had its highs and lows, with some staff members standing out for their excellent service. However, shortages in breakfast options were disappointing.
Facilities
5.0
Facilities were average, lacking standout features. However, depending on events, the hotel's offerings could vary.
Rebecca
United Kingdom, December  2023
8.4/10

My stay at the hotel was lovely, with a great view over the castle ruins from the room. The pillows were a bit too soft for my liking, but the extra ones provided made it cozy. The older lady who cooked eggs on Thursday and Friday mornings was exceptional, and the older waitress at breakfast was delightful. The room was spacious, comfortable, and clean, although it was a bit far from the lift.

Rooms
8.0
The room was ok and clean, quite spacious, and really comfortable. The view over the castle ruins was a nice touch.
Service
9.0
The service was excellent, especially the receptionist who helped with a left-behind item. The staff were helpful, attentive, and hardworking. They were friendly and smart, making my stay pleasant.
Location
10.0
The location was fabulous, close to everything I wanted to see in York. It was ideal for exploring shops, dining out, and sightseeing, just a short walk from the station.
Dining
7.0
The dining experience was good, but I missed having black pudding. However, the breakfast was more than ample with a wide choice and a helpful chef willing to cook preferences.
Facilities
8.0
The hotel facilities were satisfactory. Everything I needed was available and well-maintained.
William
United States of America, December  2023
7.8/10

My stay at the hotel was a pleasant experience overall. The rooms were perfectly clean and comfortable, although a bit small with a tiny bathroom. The service was excellent, with the staff being super helpful and attentive. The location was convenient, just on the edge of the city center, but it was a bit noisy. The dining options were tasty but could have offered more variety. I enjoyed the facilities provided by the hotel.

Rooms
8.0
The rooms were perfectly clean and comfortable, although a bit small with a tiny bathroom.
Service
9.0
The service from the staff was excellent, they were super helpful and attentive.
Location
7.0
The location was convenient, just on the edge of the city center, but it was a bit noisy.
Dining
7.0
The dining options were tasty but could have offered more variety.
Facilities
8.0
I enjoyed the facilities provided by the hotel.
clean
noisy
Joe
United States of America, October  2023
6.8/10

My stay at the hotel was a mix of positives and negatives. The rooms were very nice, especially the comfortable bed and lovely pillows. However, the decor felt dated and minimal, leaving me a bit confused about the value for what I paid. On the bright side, the cleanliness and relaxed atmosphere were great for our group of four, even though the hotel seemed a bit behind compared to others.

Rooms
7.0
The room was clean and provided a very relaxed atmosphere for us. The comfortable bed and lovely pillows truly stood out.
Service
9.0
The service was excellent, with the staff being very amenable and courteous despite the challenges of the current times. They even went the extra mile by recommending a nice restaurant and making sure my newspaper was delivered.
Location
6.0
The hotel's location was convenient, being very close to all the attractions we wanted to see. However, it seemed slightly dated and not up to the usual standard I expect from this chain.
Dining
5.0
The dining experience was a bit average. While the food was decent, it didn't quite live up to the hotel's overall rating. I did enjoy the indulgent pastries during my stay.
Facilities
7.0
The facilities were decent overall, but the hotel could use some updates like a fresh coat of paint and other small fixes. On-site parking was convenient for us.
Mike
United States of America, September  2023
6.6/10

The hotel had its ups and downs. The rooms could have been cleaner and better looked after; the bathroom was basic and small despite paying extra for a disappointing view of the car park. On the bright side, the location was perfect for dining and drinks as a couple, near city center attractions like York Minster and The Shambles.

Rooms
5.0
The room didn't meet our expectations in terms of cleanliness and maintenance, and the size was smaller than anticipated.
Service
6.0
The service was a mix; some staff members were friendly and helpful, but others were unhelpful and unresponsive to requests.
Location
8.0
The location was ideal for exploring and dining in the city, being close to major attractions like York Minster and The Shambles.
Dining
7.0
The dining experience had its highs and lows; the food was nice but service was slow at times.
Facilities
7.0
The hotel lacked standout facilities but the modern decor and friendly staff made up for it.
Great Location
Disappointing View
Alison
United Kingdom, September  2023
7.8/10

The hotel was like a £40 a night travel lodge compared to other hotels, but it had a great view over the castle ruins. The pillows were a bit too soft, and some aspects need better maintenance. The service was generally friendly and helpful, but there were issues with the booking process. The location was fabulous, just off the town center, with a cozy atmosphere. The dining experience offered a lot of choices, and the breakfast was delightful. The facilities were good overall.

Rooms
7.0
The rooms need better decoration and maintenance to represent a Hilton hotel.
Service
7.0
The service was generally friendly and helpful, but there were some issues with booking.
Location
8.0
The location was fabulous, just off the town center, making it convenient for exploring.
Dining
9.0
The dining experience was wonderful, with lots of choices and delicious breakfast options.
Facilities
8.0
The facilities were good, offering everything needed for a comfortable stay.
Michael
United States of America, September  2023
7.8/10

Staying at Premier Inn was a mixed experience. The rooms, though underwhelming for a Hilton property, suited our group of 4 ladies. However, the service was exceptional despite a minor language barrier. The location was fantastic for accessing local attractions, but there were some issues with blocked routes. Dining was enjoyable, offering good choices for both dinner and breakfast.

Rooms
6.0
The rooms were unimpressive given the Hilton name, but they were suitable for our group of 4 ladies.
Service
9.0
The service, particularly behind the kitchen counter, was well presented, polite, and helpful, though there was a minor language issue.
Location
8.0
The location was ideal for walking into town, just a few minutes from local attractions, though some routes were occasionally blocked.
Dining
8.0
The dining experience was good, with a varied choice for both evening and breakfast meals.
Facilities
8.0
The hotel provided excellent amenities for our stay.
Ian
United Kingdom, July  2023
8.0/10

I have mixed feelings about this hotel. The rooms were very clean and bright, and we were even pleasantly surprised with a free upgrade, which was amazing. However, the lack of air conditioning made the rooms very hot, and the noisy fans were quite bothersome at night. The beds were okay, but the pillows were like sleeping on marshmallows, lacking any structure which was rather unpleasant. The soundproofing wasn't great either, as we could hear everything until around 3.30 in the morning.

Rooms
7.0
The rooms were very clean and bright, with a nice free upgrade. However, the lack of air conditioning and noisy fans affected our sleep quality.
Service
9.0
The staff were very well presented, polite, and helpful. They were wonderful during check-in and kept us informed about room readiness.
Location
9.0
The location was brilliant, within easy walking distance of all York's major places of interest. It was good for sightseeing on foot, and the staff's recommendations were spot on for a delightful experience.
Dining
8.0
The dining experience was good overall, but there were some delays. The food quality was excellent, especially at breakfast, although more variety would have been appreciated.
Facilities
7.0
The facilities offered were adequate, with room service, dry cleaning, laundry, and valet parking available. However, improvements in the dining timings could enhance the overall experience.
Charles
United Kingdom, July  2023
6.2/10

My stay at the hotel was a mix of experiences. The rooms were smaller than expected and noisy, affecting our sleep. On the bright side, our early check-in was a relief after a long journey. However, the lack of hot water and noisy conditions were disappointing.

Rooms
5.0
The room was smaller than expected and very noisy, affecting our sleep quality.
Service
8.0
The staff were friendly and professional, offering an alternative room when needed.
Location
7.0
The hotel's location was great for exploring York and its attractions, but cleanliness fell short of Hilton standards.
Dining
6.0
The dining experience was average, with good options but poor clearing of tables and busy staff.
Facilities
6.0
William
United Kingdom, July  2023
7.4/10

The hotel has lovely service with friendly staff, but the rooms were a bit cramped and the view was disappointing. The location is ideal for sightseeing, and the dining was satisfactory. The facilities were basic but acceptable.

Rooms
7.0
The rooms were clean and housekeeping were very helpful. However, the bathroom was tiny and the view we paid extra for turned out to overlook the car park.
Service
9.0
The staff were all lovely and friendly, couldn't fault the hotel in that aspect.
Location
8.0
The location is very close to the city center and on a tour bus route, perfect for sightseeing.
Dining
6.0
The dining was okay but could have been better. It did the job for setting us up for the day.
Facilities
7.0
The facilities were basic but served their purpose.
John
United States of America, June  2023
8.2/10

The hotel is conveniently located just a 2-minute walk from the city center, making it easy to explore the attractions. The rooms were clean and spacious with a hint of stale cigarette smoke. The service was exceptional, particularly the front desk staff who were friendly and eager to help despite some issues with card transactions. The dining options were good but could use more variety, and the facilities were adequate. A reasonably priced hotel with valet parking available.

Rooms
7.0
The rooms were clean and of a good size but had a hint of stale cigarette smoke.
Service
9.0
The service was exceptional, especially the front desk staff who were friendly and eager to assist.
Location
9.0
The location is excellent, just a 2-minute walk from the city center with secure parking available for an additional fee.
Dining
8.0
The dining experience was good with a decent selection, but some items were unavailable at times.
Facilities
8.0
The facilities were sufficient for a comfortable stay.
Maggie
United Kingdom, June  2023
8.0/10

The hotel offers a great view over the castle ruins and has friendly older staff members, though there were issues with mold and smell in the rooms. The service was excellent, with accommodating staff. The location is fabulous, convenient to attractions. The dining experience was good, with a variety of fresh options. The facilities were adequate.

Rooms
7.0
The rooms had a great view over the castle ruins, but there were issues with mold and smell. Pillows were too soft, requiring extra ones for comfort.
Service
9.0
The staff, especially the receptionist, were extremely polite and helpful, accommodating extra requests.
Location
9.0
The hotel is in an excellent walking position to attractions, shops, and dining options.
Dining
8.0
The dining experience was good, with plenty of choices and fresh, tasty options.
Facilities
7.0
The facilities were adequate for a comfortable stay.
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Rooms and Guests2 Guests, 1 Room